Shipping & Delivery

Shipping & Delivery

At Aasya, we strive to ensure that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our shipping policy to understand how we handle shipping and delivery of your purchases:

We offer standard shipping services to destinations across India. Our shipping methods are designed to provide a balance between affordability and reliability, ensuring that your orders reach you securely and on time.

We are proud to offer shipping services within India. Whether you’re located in bustling metro cities or remote areas, we work diligently to deliver your orders to your doorstep.

Our standard shipping times typically range from 2 to 7 days for delivery within India. However, we understand that delivery times may vary based on your location and the specific courier services available in your area.

  • Metro Cities: If you reside in one of India’s vibrant metro cities, you can expect your orders to arrive within 2 to 4 days after processing.
  • Within Mumbai: For customers within Mumbai, deliveries are often completed within just 2 days after processing, ensuring that you receive your purchases promptly.

To show our appreciation for your continued support, we offer free standard shipping on orders with a cart value of ₹999 and above. For orders below ₹999, shipping charges will apply. This allows us to maintain the quality of our shipping services while keeping costs affordable for our valued customers.

Once you place an order with us, our team swings into action to ensure that your purchases are processed promptly. Orders are typically processed within 1 to 2 days of placement, allowing us to prepare your items for shipment swiftly.

We understand the importance of keeping you informed every step of the way. Once your order has been processed, you will receive tracking details from our trusted third-party delivery partners. This allows you to track the status of your shipment and anticipate its arrival with ease.

While we strive to deliver to as many locations as possible, please note that delivery may be subject to availability based on the coverage of our delivery partners. If you have any concerns about delivery to your location, please don’t hesitate to reach out to our customer support team for assistance.

Rest assured, we keep you informed throughout the shipping process. Once your order has been processed, you will receive shipping updates and tracking information via email. This ensures that you are always in the loop regarding the status of your order and can anticipate its delivery with confidence.

We understand the value of your purchases and take every precaution to ensure their safe delivery. To provide you with peace of mind, all items are insured during transit, safeguarding them against any unforeseen incidents.

For information regarding returns or refunds due to shipping issues, please refer to our comprehensive returns and refund policy. We are committed to addressing any concerns you may have and ensuring your complete satisfaction with your purchases.

For any further queries or assistance regarding shipping, please do not hesitate to contact our dedicated customer support team at contact@aasya.in. We are here to assist you every step of the way and ensure that your shopping experience with us is nothing short of exceptional.

FAQ

To place an order, simply add your desired items to your cart and proceed to checkout. You can create an account on our website or log in with your Google email for a seamless checkout experience.

Once your order is confirmed, you’ll receive an email confirmation with the details of your purchase. If you need any assistance, our customer support team is here to help!

We offer a variety of secure payment options through our trusted third-party partners, including Razorpay and PayPal. With Razorpay, you can conveniently pay using major credit and debit cards, as well as popular payment methods such as UPI, net banking, and mobile wallets. PayPal also provides a secure payment gateway, allowing you to pay using your PayPal balance, bank account, or credit/debit card. 

Rest assured, all transactions are processed securely to ensure the safety of your personal information. If you have any questions about payment methods or encounter any issues during checkout, please don’t hesitate to reach out to our customer support team for assistance.

Orders typically take between 2 to 7 days to be delivered, depending on your location and the shipping method chosen at checkout. We strive to process orders as quickly as possible, and you will receive a shipping confirmation email with tracking information once your order has been dispatched.

Please note that delivery times may vary during peak seasons or due to unforeseen circumstances. If you have any specific delivery requirements or concerns, please feel free to contact our customer support team for assistance.

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

Yes, we offer customization and personalization services for bulk orders. Whether you’re looking to create a custom design or personalize the colors of our products, we can accommodate your needs.

For more information or to inquire about customization options, please contact us at sales@aasya.in or reach out to us via WhatsApp at +91 83696 54420. Our dedicated team will be happy to assist you with your personalized order requirements.

 

Yes, we are committed to sustainability and eco-friendliness in all aspects of our business. From our high-quality, eco-friendly recyclable packaging to our terracotta diyas, we prioritize environmentally conscious practices. 

While our products contain a layer of paint for high lustre and finish, which amounts to less than 0.1% plastics in the product, we strive to maintain a fine balance between customer satisfaction, high quality, and our mission of being eco-friendly. 

We continuously seek ways to minimize our environmental footprint and are dedicated to providing products that align with our values of sustainability and responsibility.

You can contact our customer support team via email at contact@aasya.in or reach out to us via phone call or WhatsApp at +91 8369654420. Whether you have questions about our products, need assistance with an order, or require further information, our dedicated team is here to help.

Feel free to choose the contact method that’s most convenient for you, and we’ll be happy to assist with your inquiry. Thank you for choosing us, and we look forward to hearing from you!

Our products stand out for their supreme quality, exquisite craftsmanship, and timeless elegance. Meticulously handcrafted with passion and care, each piece showcases unparalleled attention to detail and superior craftsmanship. Utilizing only the finest materials sourced from sustainable and eco-friendly suppliers, our products are not just decorative pieces but symbols of luxury and refinement. 

What’s more, our diyas are washable, ensuring they remain as beautiful as they are for years to come. From vibrant colors to intricate designs, our collection exudes sophistication, making it a perfect choice for Diwali celebrations, festivals, or daily pooja rituals. 

Experience the luxury of craftsmanship with our exquisite collection and indulge in the beauty of handcrafted artistry.