Refund Policy:

We understand that there may be circumstances where you need to return a product purchased from us. Our refund policy lasts for 7 days from the date of purchase. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process:

To initiate a return, please contact us at contact@aasya.com within 7 days of receiving the product. Please provide your order details and the reason for the return.

Once your return request is received and approved, we will provide you with instructions on how to return the item to us.

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@aasya.com.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@aasya.com and send your item to the address provided.

Contact Us:

For more information about our refund and returns policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@aasya.com or by mail using the details provided below:

Artis Gallery
[Re: Refund and Returns]
Borivali West, Mumbai